Our client, Steve O., is a retired bus driver from Rancho Cucamonga, California who purchased his 2012 Dodge Caravan from Jeep Chrysler Dodge of Ontario in May of 2012. Unfortunately, his Caravan developed transmission problems including clunking, hard shifts, transmission jerking, and other serious problems. In spite of taking the vehicle several times in for service, the dealership was never able to duplicate his issues and fix his transmission. Chrysler also refused to do right by Steve, and we were forced to take his case to trial before a jury in San Bernardino, California. The jury returned Steve a significant verdict that included Chrysler paying him all of his money back for the Caravan, plus a civil penalty equal to double what he paid for the van. Afterwards, the court also ordered that all of Steve’s attorney’s fees and costs be paid by Chrysler.
Steve O. v. FCA US LLC 833.546.6637 10866 Wilshire Blvd. Suite 1200 Los Angeles, CA— San Bernardino County, California